Return & Exchange Policy
Non-Refundable Items
We want you to be completely satisfied with your purchase from Starks Equine Designs. If you are not happy with your order for any reason, we offer hassle-free returns and exchanges within 30 days of purchase. To initiate a return or exchange, please contact our customer service team and provide your order number and the reason for the return or exchange. We will provide you with a return shipping label or instructions for your exchange. Once we receive your returned item, we will process your refund or exchange within 5 business days.
Return & Exchange Policy
Please note that some items are non-refundable, including custom orders and items that have been personalized. If you have any questions about our return and exchange policy, please do not hesitate to contact our customer service team.